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Topic: Crooked Store Problems..

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benferrier
???
Posted @ 10.12.2012 - 03:56PM
Member since 23.05.2011
QUOTE:
Hey, not happy. went to buy som 990's, clicked on a UK10, went to cart, put in my adress, then went to pay and it said no longer available. What the hell is this?
I can understand that when I selected my size it was available and someone else did the same and when I got to my cart it says sorry no longer avbailable, but once it is in my cart, it should be mine till I remove it. What kind of dopey software do you use? It wqasn't like it went away as I tried to pay, ihad put in my address, then thought maybe I'll change the shipping, went back, then it was gone.

Not happy CT.


Just sent you a message sir.
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kraken
???
Posted @ 21.12.2012 - 05:35PM
Member since 24.01.2006
“Crooked Tongues - Online Resource”
another f**k-up from CT,why did I even bother??

Ordered something yesterday with next day delivery,it was for my bro's birthday tonight.....and according to the tracking number,dpd says that they have the shipment details but they're still waiting to get the parcel for delivery.

I am sending you a PM with all the details,I want a full refund straight away,I have neither the time nor the energy to chase things,not that I should anyway.

and thanks CT for making me look like a right plonker tonight at my brother's birthday meal.
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m8rty
???
Posted @ 16.02.2013 - 10:17AM
Member since 22.06.2006
“Great Scott !!!”
Question regarding next day delivery.....

Order placed early hours Friday, does the next day service include Saturday delivery?

Only reason I ask is that after tracking, my delivery date is the 18th, Monday!

Waste of a fiver!
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kraken
???
Posted @ 16.02.2013 - 02:01PM
Member since 24.01.2006
“Crooked Tongues - Online Resource”
QUOTE:
Question regarding next day delivery.....

Order placed early hours Friday, does the next day service include Saturday delivery?

Only reason I ask is that after tracking, my delivery date is the 18th, Monday!

Waste of a fiver!


if you paid for next day delivery before 5pm yesterday you should receive your goods today but ,it happened to me twice,absolutely useless....... I was charged for next day delivery my last order even tho i had spent over 100£.

speak to Ben,he's the only one who can sort things out.
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dlincoln86
???
Posted @ 27.02.2013 - 01:33AM
Member since 05.02.2013
Somebody help!!!! Ordered from this site on February the 6th and now it's the 26th and still no package. I have no tracking details. I feel like I was screwed out of my money. I am in the US is there a way to find out where my package is?
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m1k3lovell
???
Posted @ 27.02.2013 - 01:01PM
Member since 21.02.2013
stayed up for the midnight launch of the huaraches and still havent even recieved an email saying theyve despatched. its not the following wednesday. i ordered churchs londons on the 20th of december last year and had them the day after boxing day. so why the problems now ??
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m1k3lovell
???
Posted @ 27.02.2013 - 01:02PM
Member since 21.02.2013
its now the following wednesday ***
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mullz100
???
Posted @ 27.02.2013 - 01:32PM
Member since 01.06.2012
Exact same happened to me. I still haven't had any shipping information for my Huaraches. I contacted Crooked Tongues via the email but haven't had any reply yet (how long do they usually take?). I'm not really sure what to do next but it's not looking good at the moment. Anyone got any advice/previous experience?
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BennJzX
???
Posted @ 27.02.2013 - 01:48PM
Member since 09.02.2010
Yeah, I'd also like to know what's goin on with that?

Thought they'd be Wednesday latest, still no sign and no available info in my order history, did email CT because I thought the order may have been ballsed up but he assured was all fine so I'm assuming they've just been really slow getting them out?

Anyone actually got theirs?
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m1k3lovell
???
Posted @ 27.02.2013 - 06:45PM
Member since 21.02.2013
got a despatch email and a facebook comment off crooked tongues now. the despatch email says it will be another 4 days from now. this is an absolute joke why advertise free delivery up to 4 days if it takes 4 days for them to leave the warehouse ?

this is only my second order from this site but dont think ill be coming back, ive not heard of any problems from hanon, foot patrol or end might start using them.
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djbucko
???
Posted @ 27.02.2013 - 09:12PM
Member since 02.09.2006
“A new sneaker trading website - www.maxhoarder.com”
if anyone is having trouble getting a response i suggest emailing ben, he sorted me out quickly and graciously last time i had a query.

BenF@asos.com

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Capital
???
Posted @ 28.02.2013 - 11:25AM
Member since 30.06.2011
Crooked tongues need to sort themselves out as they way my order has been handled/dealt with is an absolute joke! I ordered 2 pairs of Huaraches when they dropped, then I had a email the following morning saying one ordered was cancelled/refused and have just had a email this morning telling me that they had a error on their database and have only realised they dont have the stock and have offered there deepest apologies and have said ill have to wait ten days for my refund ! Absolute Joke and as for customer services one of the poorest services ive had to deal with to date!
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m1k3lovell
???
Posted @ 28.02.2013 - 01:27PM
Member since 21.02.2013
wow mine doesnt so bad now. they didnt even have the courtesy to post it next day for free with me gave me the standard 4 days which means because im away from my university adress for the weekend i wont get them untill next week. absolute joke.
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BennJzX
???
Posted @ 28.02.2013 - 01:39PM
Member since 09.02.2010
It's a f*****g pisstake, I can't think of ANY other company who would wait 6 days to tell you that they have messed up your order. I could have bought these elsewhere but now I'm going to be hard-pressed to find these anywhere!?

Really, REALLY poor service, absolutely shockingly bad it really is. In all my years as a sneakerhead I've never recieved such bad customer service anywhere!! And
You'd think crooked tongues would have a rough idea how to treat sneaker enthusiasts no!? No chance, f**k you CT
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djbucko
???
Posted @ 28.02.2013 - 04:02PM
Member since 02.09.2006
“A new sneaker trading website - www.maxhoarder.com”
Not a good look by any means, I can feel the pain and frustration given the shoes are pretty much sold out everywhere.

It would need a significant effort to get me back on side after that shambles.

Hope you are going to look after these folks in some way Ben?
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mullz100
???
Posted @ 28.02.2013 - 08:43PM
Member since 01.06.2012
Finally got my shipping info late last night. Crooked Tongues service is beyond poor but honestly I'm just grateful to be getting my order now seeing as they are going for far more than £85 now, but it's not how a long term serious business is run. They have basically ignored the people that keep them afloat. Obviously I can't use CT again because of that which is a shame because I do actually like the site. Feeling for all the people who have had their order cancelled etc, hope you manage to find some somewhere.
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leemac74
???
Posted @ 20.04.2013 - 12:24AM
Member since 12.05.2004
“Success wanted!”
Anyone else see the size as "none" on the adi x bape x undftd CT release. Sat here for 15 mins thinking shall I or not buy no size awaiting an update on sizes but never came. WTF?
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ptiben78
???
Posted @ 20.04.2013 - 12:29AM
Member since 19.04.2013
I pay for my adidas campus but i did not choose my size...
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leemac74
???
Posted @ 20.04.2013 - 12:33AM
Member since 12.05.2004
“Success wanted!”
Some kind of weird raffle? Or just a mess up?
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ptiben78
???
Posted @ 20.04.2013 - 12:36AM
Member since 19.04.2013
I dont Know but i wear 7 uk and not another size so...
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geordie
???
Posted @ 20.04.2013 - 12:56AM
Member since 20.04.2013
For some reason my log in details and account are inactive even though I bought from them less then 2 month ago so now have to set up another account as when trying to retrieve me details they said my address and username are incorrect.

Still its better than another store who shall remain nameless as I bagged them in my basket , went to pay then said out of stock some few minutes later. If theyre only going to have a few pairs then do a pre order raffle or something , I dont know but im mightily pissed off right now
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punchingeskimos
???
Posted @ 20.04.2013 - 01:07AM
Member since 16.04.2013
Same thing happened to me for Campus 80s. I just said screw it and hope for the best I guess since when I tried to purchase the ZX the site crashed on me. Tried to finish my order and just got a server error and it kicked me off the site.
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606marc
???
Posted @ 20.04.2013 - 09:59AM
Member since 21.05.2006
“Crooked Tongues - Online Resource”
Hello there, same thing happened to me for the campus with 'none' size kept refreshing to see if updated then noted that the number of 'nones' was reducing in the end I chose a one hoping for the best (wanted uk 9), added to cart and had to input all details again even though I was logged on under my own details (address, shipping payment details should have already been there) order finally went through and was given order number but have'nt received order confirmation, I think I ordered (or tried!) one of the last pairs, so looking doubtful I got my size (if I got any) If it does happen to go through and its a not size 9 I will let you know incase this happened to other people and they ordered blind and got a 9 which is no good to them!
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General Discussion: Crooked Store Problems..